About Haig's > Customer Reviews

It's a pleasure to know and serve our many customers over the years. We thank you for your continued patronage and kind words.

"Always professional, customer friendly, and so knowledgeable." -- Allen F.

"Haig's Jewelry has a collection of jewelry and art that is custom and special and not to be found at most jewelry stores and Paul is usually available to explain and share his knowledge. He is uniquely different." -- Martin M.

"Great personalized service!!!" -- Candace L.

"Warm, honest, beautiful....a great place to shop for jewelry!!" -- Amy E.

"They make you feel very comfortable and go out of their way to help you come up with just the right piece no matter what the occasion. You feel very confident that you have gotten the best purchase and the best service." -- Mary P.

"The salespeople are always very helpful and take care of you and you alone." -- Dee M.

"The jewelry at Haig's is not only beautiful but unique. From the amazing custom pieces of Tim Johnstone to the one of a kind antiques that are placed throughout the cases. The staff is knowledgeable and genuine in their assistance and the experience speaks for itself! " -- Gladys L.

"The staff is very helpful and the offerings are unique and exceptional quality and value. I recommend this store to anyone shopping for jewelry or a unique gift." -- Jim

"Haig's has a unique, as well as warm and inviting, atmosphere. The staff is very knowledgeable as well as friendly and warm. They never pressure you but are always there to help and answer your questions. The merchandise is gorgeous!" -- Barbara

"The staff is warm and friendly and truly interested in helping you find exactly what you want." -- Beth L.

"This is a very special store. If you value honesty and integrity, you will be delighted. The offerings are exceptional and the staff will direct you to the best quality product that they know will service your request. Whether you prefer a classic item or a custom item, you can count on the staff to find what you are looking for. I have been shopping here for the past 2 decades without a disappointment." -- Kathy L.

"Haig's of Rochester is "The Best" because it is not an ordinary jewelry store. The store has the most amazing staff. You feel very welcome with their friendly, non competitive atmosphere and warm surroundings. The store features the most unique custom and vintage jewelry with very reasonable prices. Anyone who shops here will be more than happy with their service, quality and prices!" -- Peggy L.

"We have known Paul Haig for many years. His store carries the best pieces of jewelry anywhere. Paul's integrity is the plus that makes you want to shop there." -- Katherine & John D.

"Have purchased new jewelry and love both their traditional and contemporary designs. Have used Haig's for antique jewelry repairs, refurbishing & appraisal and they are very knowledgeable. Haig's has a very attentive staff, and knowledge of jewelry of all kinds." -- Shelley H.

"Their pieces are unique and they can custom design anything you want. Their prices are very competitive also." -- Micky S.

"Beautiful, custom made jewelry, great window displays and a charming space to shop in - what more could you ask for?" -- Kim

"Their designs are the absolute best! When I wear their jewelry, I always get compliments. Their designers are a delight to work with." -- Carole C.

"Very professional." -- Carol F.

"We have been customers of Paul's for the past 24 years. They also provide excellent service at Haig's. Their selection of jewelry is vast and very beautiful. The knowledge and the courtesy of the staff is unsurpassed." -- Laura R.

"great store..great service." -- Amy

"Service is wonderful...whether getting something fixed, buying something new, or "just looking", the staff & Paul are GREAT!!!!!!!!! Also, the selection is amazing and they are very creative when it comes to designing jewelery." -- Jo Ann P.

"Great personalized service, unique jewelry designs, interesting antiques and inviting atmosphere." -- Mike

"We have dealt with Haig's for years. They have incredibly beautiful Opals, which are our favorite stones, mixed with Diamonds. They have always given us good and quick service, Their work is beautiful." -- Nancy W.

"Very creative designs. High quality craftsmanship. Both contemporary and designs incorporating antique pieces are available" -- JRM

"Quality and reliability over the years, with great value in every purchase!" -- Dave

"They have the most unique jewelry for both new and vintage. Also, their jewelry repair is the best. They rebuilt the band on my mother's wedding band (from the 1940's) and it looked exactly like the original." -- Jan T.

"Best value around! Great selection and items you won't find in most jewelry stores. Custom, contemporary, estate and antique jewelry and beautiful Asian antiques. Check them out!" -- Tiffany